Tasaku
Mobile Application Development
The apps we deliver are always based on a great idea requiring a unique software solution. The scope of our projects ranges from individual apps for startups to large scale national and international solutions.
Objective
They were receiving hundreds of requests for services from all over India, and managing them all via email and excel was becoming increasingly difficult. Off-the-shelf CRMs with some customizations didn’t seem to be up to the task, so it was decided to develop a custom CRM that could support them in the longer run.
User Experience
Challenges
- Each commodity testing requires a different parameter to be tested.
- Each customer requested for a different parameter to be tested for similar commodity.
- Mapping of commodity to customer to parameters was a challenging task since there are thousands of commodities.
Solutions
Based on our initial discussions with the CXOs, we suggested to start with a MVP which would include the wireframes, clickable prototype. This helped to envision the functionality to all the stakeholders including the management, operations and on-field teams.
The application consisted of Mobile responsive Web based CRM for Operation and PWA app for field users. We suggested .NET with Angular for the web application and PWA app in Angular as well.
- Two Factor Authentication for the Users Onboarding of the customers to raise and track inquiries from the application
- Customer’s management team can see quick view of the testing reports.
- Assignment of inquiries to the local operations and field staff.
- Report generation of the testing results to be sent to customers and internal stakeholders.
- Insightful reports for the management to get a overview of the business processes.
Technology Stack
What Our Client Says?
“The CRM developed by Precisio Technologies is a game-changer for our business. We were able to quickly and efficiently handle the high volume of requests we were receiving, and our operations have been streamlined thanks to the CRM.”
Vikram Jangid, Product Head
NBHC Procomm, India
